Privacy Policy

1. Information We Collect

We collect and process the following personal information:

• Name - Used for account identification and personalization
• Email Address - Used for account verification and communication
• Phone Number - Used for account verification and important notifications
• Age - Used to verify eligibility for certain services
• Address - Used for event location verification and delivery purposes
• Profile Avatar - Used for personalization and identification

Please note that this applies to both website and mobile app.

2. Payment Information

For payment processing, we use Stripe as our secure payment processor. Your credit card information is:

• Securely encrypted and stored by Stripe
• Never stored on our servers
• Protected by Stripe's industry-standard security measures
• Used only for processing your authorized payments

For more info about Stripe policy, please visit Stripe Privacy Policy.

3. How We Use Your Information

• To provide and maintain our services
• To process your transactions
• To send you important updates and notifications
• To improve our services and user experience
• To comply with legal obligations

4. Data Protection

We implement appropriate security measures to protect your personal information:

• All confidential data (such as passwords) is encrypted during transmission
• Regular security assessments and updates
• Limited access to personal information
• Secure data storage systems

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Export your data (please send us an email)

6. Contact Us

If you have any questions about our privacy policy or how we handle your data, please contact our support team at media@vietvibe.org.